Connecting Carers

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NEWSFLASH On 3 September CONNECTING CARERS is moving to Dingwall….

Our new address will be

Glen Orrin

High Street



IV15 9TF


NB All our phone numbers, email addresses and web details remain the same.


Who are CARERS?


A carer is a person of any age who provides physical care or emotional support to another person – due to frailty, physical or mental illness, addiction, disorder or disability – and is not paid for providing that care or support. Carers could be your colleagues, your employees, your clients, your family or your friends.




  • CONNECTING CARERS delivers the services of the Highland Community Care Forum (HCCF), a well established voluntary organisation with 20 years experience of working in the Highlands. 
  • CONNECTING CARERS works in both urban and rural areas. We have built a strong reputation, both locally and nationally, for being the natural place to go to find out about issues affecting users of health and community care services and carers.
  • At CONNECTING CARERS we work with carers and young carers and we are committed to reaching out to them wherever they may live in the Highlands.  We also reach out to local businesses to ensure that carers within their organisations can be directed to us for help, support and information.


To be kept informed of our work, events and training dates, carers can join our Network:

Phone: 01463 723560   Email:



Connecting Carers logo







We have a CARERS’ INFORMATION LINE 01463 723560


The line is open on        

Tuesday              9.30am -2pm

Wednesday       9.30am – 7pm

Thursday          9.30am -2pm


Carers can also contact us by email on, Twitter @HighlandCarers and on Facebook Connecting Carers.


We also run drop in sessions across Highland where people can get support in person, for latest dates on these please see our website calendar.  This service provides information for carers, supports funding applications and signposts to other services, including our own advocacy service.


In addition to this we operate a CARERS’ NETWORK which provides regular FREE training and produces a regular newsletter.


We encourage peer support and socialising through our book club and online discussion groups.




For Carers under 18 we have a dedicated Young Carers worker, Kirsty Ewen tel 01463 723562.  Kirsty runs regular events for young carers and produces a special newsletter for them; she also has an active Facebook group for the Young Carers.




When CONNECTING CARERS receive an enquiry either the Support Line worker (Tina) or the Young Carers worker (Kirsty) will contact the carer to confirm the details on the referral form.  This contact will normally be made within 5 days.  We will try to identify and offer support with any immediate issues for the Carer and we will add them to our Carers Network.


We would not normally contact the referring professional unless the form is incomplete and we require further information.  We would not normally share further details of a carer’s involvement with the service unless there is a concern for the safety or wellbeing of the carer or any other person.




We are currently making exciting plans for CARERS WEEK (18-24 June), when we will be out at events across Highland raising awareness of carers and their issues.  We’ve also got a packed training programme for June with two LOOKING FORWARD courses and a series of IT WORKSHOPS


On the technology front we are working on a new website which has a ‘members only’ area for carers to connect with each other online and away from the general public.  We are also making great progress with our CARERS’ JARGON BUSTER  App which is due to launch in June 2012.


Finally we’ll be putting in an appearance at the BELLADRUM TARTAN HEART 2012 festival with our CARERS’ CHILLZONE – hope to see you there.


For more information on CONNECTING CARERS please feel free to contact me


Dwynwen Hopcroft, Information Coordinator

Email:  Tel: 01463 723 561


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